Follow up.
Faster.
Every web enquiry, every reply to a quote, every test-drive no-show, picked up the moment it lands and drafted in your rep's voice, with the right vehicle, the right price, and the conversation already lined up. Your salespeople stay on the floor. FLWUP handles the follow-up, by email and text.
- Walk-in
Sarah test-drives the Ranger XLT.
- Rep logs the lead
James enters it once. That’s the last thing he has to remember.
- Follow-up guaranteed
FLWUP takes it from here — every follow-up sent on time, in his voice. The dealership knows it’s handled.
- She writes back
“Can I still get that drive-away price?”
- Sold
Ranger sold. Logged to James. Back on the floor.
Built around dealers
Not a generic CRM bolt-on. FLWUP speaks dealer: trade-ins, finance status, test drives, the way a quote actually plays out on the floor. Built with dealers, for dealers.
Lives in the inbox you already use
No new tool to log into. FLWUP sits alongside the inbox your team already opens every morning, drafting email and SMS replies the second a buyer comes back.
More time on the floor
The afternoon a rep used to spend retyping the same follow-up is given back to them. They sell. FLWUP types.
Every lead that went quiet, and nobody chased.
Most dealerships let around 4 in 10 quoted buyers go cold inside 72 hours. Not because your salespeople don't care. It's that between the customers already on the floor, the trade-in valuations and the F&I admin, nobody's got an afternoon spare to type thirty handcrafted follow-ups and texts. FLWUP does that work for them, so they stay in the conversations that close cars.
Three moves. One inbox.
Catch every lead that goes quiet
Every enquiry, every quote that didn't close, every reply, sorted by who's actually buying and who's just looking. No more 'did anyone follow up with that one from Tuesday?' at the team meeting.
Reply in ten seconds, not ten minutes
The moment a customer responds, FLWUP writes the reply for your rep, by email or text, in their voice, with the right product, the right price, and the history of the conversation already lined up. They read it, send it, and get back on the phones.
The Monday report, done
One email lands at 7:03 am: who followed up, who didn't, which deals went cold, which subjects got replies. Your sales manager walks into Monday morning with the picture already painted. No spreadsheets.
What changes by Friday.
Push more videos this week.
Sends with a personalised video replied at 78% last week vs 22% without. Twelve buyers raised trade-in concerns, so your finance team should know.
Spot the unhappy customer before they tell anyone else.
Pulse is the quiet bit of FLWUP that watches every conversation for the early signs of trouble: the buyer who's gone cold, the question that didn't get answered, the same complaint coming up twice this week. Your sales manager sees it before it turns into a one-star review or a lost referral.
Going quiet
The customer who was keen on Monday and hasn't replied to two follow-ups. Flagged before the deal goes cold for good.
Needs a senior eye
When a reply reads frustrated, confused, or about to walk, FLWUP raises a flag, with one line on why and what to do next.
The same complaint, twice
Three buyers this week asked the same awkward question. Pulse groups them so you can fix the cause, not the symptom.
Quietly looking after NPS
Every recovery, every check-in, every step-in by the manager is logged. Customer experience stops being a vibe and starts being a number.
If a deal needs rescuing, a manager can reply directly from their own address, with no awkward handover, no "can you check your rep's inbox" call. The save is logged against the right person and the rep keeps their metrics honest.
The deal doesn't end when the car's sold.
Most follow-up tools stop at "Sold." FLWUP keeps going. The Sold Pipeline tracks every car from order to handover and writes the customer update at each step, so the buyer always knows where their car is, without a rep chasing the shipping line for them.
An update at every step
Move a deal along and FLWUP drafts the email and text for that stage in your rep's voice. They review, send, done. No buyer left wondering where their car is, and anything that looks like a delivery worry shows up on Pulse.
Aftercare that wins the next sale
Once a car's delivered the relationship doesn't go cold. FLWUP checks in on each anniversary, and about three months before an external finance contract ends it nudges you to win the next car, well before the buyer starts shopping.
We don't replace your CRM. We don't send anything without the rep saying yes. We're not a website chatbot.
It's a standalone tool that does one thing well: it turns every follow-up, email or text, into a ten-second job instead of an afternoon's typing. Keep your CRM, keep your DMS. Your salespeople stay the ones doing the selling. We just take the admin off the desk.