FLWUP
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For cleaners, pest control, removalists, trainers, clinics, tutors and more

Every enquiry booked in, even mid-job.

Your hands are full when the enquiries come in. FLWUP replies in two minutes, chases the ones that go quiet, and texts you when someone wants a time.

Start free for 14 daysTry it yourself

No card. Set up in 10 minutes.

FLWUP · Text to youMia (3-bed end-of-lease, 27th, carpets in 2 rooms) is ready for a price. Tap to call.

The problem

What happens to your leads today.

01

The phone buzzes while you're with a client

By the time you finish, they've booked whoever answered first.

02

You send a quote and hear nothing

Chasing feels pushy, so it doesn't happen. The job goes to someone else.

03

Evenings go on replying to messages

The admin you do after work is the admin FLWUP does for you.

A cleaner wiping down timber shelving in a client's home

How it works

You keep working. FLWUP keeps the conversation going.

  1. Step 1

    A new enquiry comes in

    From your web form, your enquiry email or a lead site.

  2. Step 2

    A reply within two minutes

    By email or text, in your voice, under your name.

  3. Step 3

    It keeps following up

    Until the customer replies, books or says stop.

  4. Step 4

    You get a text when they're ready

    "Sarah replied, wants a quote Thursday. Tap to call."

FLWUP never quotes a price. When a customer asks, it tells them you'll go through the numbers, and texts you to send them.

Try it yourself

Be the customer. See how it replies.

Send an enquiry as if you were a customer of Pebblebrook Cleaning, a made-up business, and watch FLWUP reply. A few messages, no sign-up.

Pebblebrook CleaningDemo · you are the customer4 of 4 messages left

Type an enquiry as if you were a customer, or tap the suggestion below.

Try asking for a price. It won't quote one. It tells you Kate will go through it, and texts Kate to follow up.

Watch for the dark card. That's the text Kate gets when you're ready to talk.

This demo is deliberately generic: a made-up business with no setup. On your account FLWUP is tuned to your business, your services and how you talk, so replies are far more specific.

Pebblebrook Cleaning is a made-up business. Messages you type here are used only to write the demo reply. Please don't enter real personal details.

One booking, three days

From a missed call to a booked job.

An example of an enquiry that lands mid-job. You don't touch it until the last line.

  1. Mon10:05 am
    Enquiry · quote site

    Need a 2-bedroom unit moved from Brunswick to Coburg, sometime next week.

  2. Mon10:07 am
    FLWUP reply · text

    Hi Tom, it's Kate. Happy to help with the move. Which day next week suits, and is there anything big like a piano or a fridge? Reply STOP to opt out.

  3. Tue4:30 pm
    Follow-up · text

    Hi Tom, just checking in about the move. Reply with a day that works and I’ll sort the details. Reply STOP to opt out.

  4. Wed8:15 am
    Tom replies

    Thursday morning works. Just a fridge and a couch.

  5. Wed8:16 am
    Text to you

    Tom (2-bed, Brunswick to Coburg, fridge and couch) wants Thursday morning. Send the price.

  6. Tom was told you'd send the price. FLWUP never quotes one.

Where leads come from

Wherever they land, they get the same two minutes.

  • Your website form
  • Your enquiry email
  • Quote and booking sites
  • Google Business Profile messages
  • Texts to your FLWUP number

What you'll never have to do

Set it up once. Then get on with your day.

  • No app to learnIt works by text and email. If you can read a text, you can use it.
  • No DNS settingsNothing to change on your website or domain.
  • No copywritingMessages are written in your voice. You can edit any message.
  • No chasingYou hear about a lead when it's ready to talk, not before.

Pricing

Three plans. All 14 days free.

Solo

$49/mo inc GST
  • 1 user
  • 50 new leads a month
  • Replies and follow-ups by email
  • Text alerts to you when a lead is ready
Start free for 14 days

Solo + Text

Best value
$99/mo inc GST
  • 1 user
  • 100 new leads a month
  • Replies and follow-ups by email and text
  • Your own mobile number, 100 texts a month
  • Booking
Start free for 14 days

Team

$149/mo inc GST
  • 3 users
  • 200 new leads a month
  • Email and text, 300 texts a month
  • Booking and campaigns to past customers
Start free for 14 days

All prices include GST. 14 days free, no card. Change plan or cancel any time.

Further reading

Questions

Fair things to ask.

No. FLWUP replies in your voice, under your name, the way you'd write if you had a spare minute. You can edit any message, and change how it writes whenever you like.

FLWUP never quotes a price. It tells the customer you'll go through the numbers with them, and sends you a text asking you to follow up.

It stops. That customer gets no more messages, and every text carries a "Reply STOP to opt out" line.

On Solo + Text and Team, yes: an Australian mobile number of your own. It's set up as soon as your first real enquiry comes in, or straight away when you subscribe. Until then, your follow-ups go by email.

It asks the questions you would ask, like where, when and how big the job is, and texts you when the customer wants a time. You confirm the booking and send the price.

Yes. On Solo + Text and Team you get your own number, and texts to it are answered and followed up the same way.

You do the work. FLWUP fills the diary.

Start free for 14 daysNo card. Cancel any time.